Crop Insurance Specialist

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Description/Job Summary

POSITION SUMMARY:  Serves as primary agent for servicing and retention of crop and hail policies in established portfolio.
Areas of responsibility include:
  • Utilize standardized processes to service policies; including policy changes, collecting production history, acreage information and reporting losses for policy holders in established portfolio.
    • Ensure timely submission of insurance documents and maintenance of insurance policy files.  Utilize insurance website reports, resources, and processes to assure complete and accurate reporting and to assure reporting deadlines are met to protect coverage.  May include identification of insurance document index values and/or scanning of documents.
    • Complete the editing as assigned for processed insurance documents such as acreage reports, confirmation of coverage forms, production reports and schedules of insurance.
    • Utilize multiple insurance company and government websites to obtain general information and to monitor progress regarding specific policies
 
  • Communicates coverage options to walk-in customers, demonstrating basic understanding of insurance product performance.  Utilize insurance website tools, policy provisions, and other resources to assist customer in making risk management decisions.  Serves as primary point of contact for assigned customer’s base on product and coverage options and policy changes and requirements.
     
  • Facilitate problem resolution to customer’s satisfaction, which may include involving other members of the Crop Insurance Department.
     
  • Insurance portfolio responsibilities include collection and monitoring of delinquent insurance premiums.  Works with appropriate members of the Crop Insurance Department in determining the proper approach to resolve accounts with delinquent premiums.
     

Required Experience

  • Minimum of  two years of related work experience.
  • Excellent written and verbal communication skills.
  • Knowledge of agriculture.
  • Must acquire Crop Insurance License after a maximum of 6 months following hire.
  • Knowledge of computer software applications.
  • Moderate to complex problem solving skills required.   

Equal Opportunity Employer including veterans and individuals with disabilities.

Required Education

  • Education and/or experience equivalent to an Associate degree in Business Administration, Marketing or related field.
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MidAtlantic Farm Credit is an EEO/AA Employer. We do not discriminate in hiring on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at csteinbacher@mafc.com or by phone at (410) 848-1033 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information about our commitment to equal employment opportunity, please click here.

MidAtlantic Farm Credit (the “Association”) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (1) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Association’s legal duty to furnish information.